
I can't play a video
If you double-click a video in iTunes but it doesn't play, check the following:
- By default, videos play in the artwork viewer in the lower-left corner of the iTunes window. If you don't see the artwork viewer, choose View > Show Artwork.
- If you see the artwork viewer but the video isn't playing, move the iTunes window to see if the video is playing in a separate window. To see a list of all open iTunes windows, click the Window menu. Select your video if it is listed.
- If the bar above the artwork viewer displays Selected Item, click it so that it displays Now Playing.
- To play videos purchased from the iTunes Store, you must have QuickTime 7.1.3 or later. You can download the latest version of QuickTime from the QuickTime website (click the link below) or by choosing Apple menu > Software Update.
You can't edit videos purchased from the iTunes Store. Videos purchased from the store can be viewed only in iTunes and QuickTime Player.
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