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I can't load songs onto my iTunes-enabled phone

For a song to load onto an iTunes-enabled phone, the song must be encoded at a bit rate of 128 kbps or lower. To see a song's bit rate, select the song and choose File > Get Info.

Songs with lower bit rates have smaller file sizes, and may have slightly lower sound quality.

To automatically convert higher bit rate songs to 128 kbps as they load:

  1. Connect your phone to your computer.
  2. Choose iTunes > Preferences and then click Phone.
  3. Select "Convert higher bit rate songs to 128 kbps AAC."

The original songs on your computer are not affected.

Loading may take longer with this option selected. If you prefer, you can convert songs manually and then load them onto your phone. For information about converting songs to a lower bit rate, click "Saving a copy of a song in a new file format" below.

Related Topics

Saving a copy of a song in a new file format

Choosing import settings

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