Forum Index -> VoiceMac -> SIP Account Setup: Credentials error
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April 5, 2011, 6:30:09 PM
I've been trying to set up my SIP account with VoiceMac, but it doesn't work.

I get: "Credentials Error. Unable to register with the server. Please check your credentials"

This is what I've tried putting in the fields:




And my password.

Could this be because of the long number ? IP addresses or non-us domains not accepted ?

This account is fully working and I currently use it with Blink (SIP osx client) and SIPdroid (for Android), but I really want to use VoiceMac, please help me configure my account.

Mr. Gecko
April 5, 2011, 6:44:36 PM
I cannot really help with stuff the SIP provider. But I can recommend you trying the latest version at The reason for this is I am not the provider and I do not know the field of which you should place what. There should be no problems except I haven't had much luck with dtmf tones which I plan on playing around with. The newest version you can choose tone generator if it doesn't work as that should always work.

April 5, 2011, 7:11:29 PM
Thank you for the fast response.
I've clicked that link but it gives me a 404 error.

Thanks in advance.

Mr. Gecko
April 5, 2011, 7:16:27 PM
Oh, I'm sorry (I have too many domains).

April 5, 2011, 7:46:35 PM
1) I'm sorry, I can't find "tone generator" anywhere.

I deleted my previous install from my applications folder, and installed the new one. Is this the right procedure ?

2) Also, I noticed that when I use as my username I get:
"Unable to login with status 171039"

Hope this is helpful.

Mr. Gecko
April 5, 2011, 7:49:21 PM
171039 is "Invalid URI" Don't include the @ as it should automatically add that. The tone generator is in the account preferences once you have added the account.

April 5, 2011, 8:33:40 PM
First, it's good to know that I don't have to use the, one thing less up in the air.

Second, I can't use the tone generator setting since I can't add the account, due to the Credentials Error.

I don't know what else to try...
I'll contact my SIP provider to see how should I fill the fields in VoiceMac specifically. If that doesn't work... I'll see if I can get a log file from sipdroid or blink to know how they log in.

I'll keep you posted, it may be helpful for other users.

July 30, 2011, 1:55:21 PM
Too many compliments too ltlite space, thanks!

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