Forum Index -> VoiceMac -> Can't listen to voicemail −5401
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November 16, 2009, 7:57:42 PM
Sure, link away...

November 29, 2009, 5:17:06 PM
I'm having the same issue. Any chance it was ever resolved?

Mr. Gecko
November 29, 2009, 6:25:32 PM
As far as I learned, it is a problem with a quicktime plugin missing it up. You can still save the Voicemail and listen to it like that, but unless you find out which plugin it is you can't listen to it by double clicking.

January 7, 2010, 5:24:39 PM
Any resolution to this issue? Listening to voicemails is a critical component to the application and downloading every voicemail is not a feasible workaround.

Mr. Gecko
January 7, 2010, 5:40:25 PM
As far as I can tell, it's some audio component that is on some of your computers stopping VoiceMac from downloading the audio. You could try disabling some you installed and see which one it is, or wait until I have more time to figure this out.

January 7, 2010, 5:59:25 PM
This is a brand new out of the box 4 day old MacBook Pro. Is there something you would suggest I install?

Mr. Gecko
January 7, 2010, 6:13:23 PM
Try this one, I found out new things while working in YouView and I'm wondering if this thing I found out will fix your problem.

January 7, 2010, 7:51:55 PM
No joy, same -5401 error.

Mr. Gecko
January 7, 2010, 8:05:21 PM
Can you contact me by instant message? Maybe it has to do with the account, not the application.

January 7, 2010, 9:04:03 PM
I am getting the same. Is there any troubleshooting I could do?

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